Here at Heartland Builders in West Michigan, we’re dedicated to building the best quality homes in a stress-free and clearly-defined homebuilding process. Our passionate team works diligently to personally connect with home buyers during the process, making it more enjoyable! We are elated to announce that GuildQuality has awarded the Heartland Builders team with the 2018 Guildmaster Award.
This annual award celebrates excellent service in the homebuilding industry based upon the percentage of buyers who would recommend us, as well as the percentage of buyers who write recommendations. In order to be considered for a Guildmaster award, we needed to have a recommendation rate of at least 90%. We have a 98% likely to recommend rate!
This incredible recommendation rate comes from homeowners who had an experience like the following:
“Heartland builders has gone above and beyond the standard customer/builder relationship. They are so customer focused and always positive – always willing to answer questions, meet us at the property, and make as many revisions as we’ve requested. This team has an amazing customer service culture that is truly based in a desire to provide the customer with the best building experience possible. It’s obvious… they love what they do.”
And we truly do love what we do! From meeting with homebuyers for the first time to walking them through their front door on move-in day, we enjoy every step of it. Our entire team here at Heartland Builders displays the same level of passion, as we encourage a collaborative homebuilding process. We consider our homebuyers to be a part of our team, which creates an even stronger working relationship.
One homeowner said the best thing about our team was “the truly collaborative nature of all staff. Everyone sought to work together to brainstorm, problem-solve, or negotiate. The collaborative approach made for a product that was better than any one person could have accomplished on their own.”
Along with working with a fantastic team, we also enjoy working with buyers to ensure that we build them the home of their dreams, from floor to ceiling!
“I appreciated the flexibility of working with my designs and allowing me to use my own sources when desired…It all felt very organized and we are confident that our home is very solidly built due to the competence of the subcontractors.”
We believe that every family who builds a home with us deserves an incredible overall experience, from the Home Wishlist to experiencing the details in the quality of the home at closing! If you’re interested in being our newest happy homeowner and team member, we’d love to talk.
“We have been so happy with Heartland Builders. Everyone told us how stressful building a house is, but we have not felt any stress because the team is so organized and helpful. Every single person on the team has been amazing to work with. We can’t wait to see our finished house and we are so thankful for Heartland Builders!”
To read more feedback from our homeowners about numerous aspects of their homebuilding process with Heartland Builders, visit our GuildQuality page!